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What the FAQ

  • Who is Ooh, Nice made for?
    Anyone that needs an online presence, but doesn't need (or can't afford) a fully custom website yet. It is for those that care about how they show up online and for those who want to confidently control their own website content. Oh, and its for those that want a little bit more exclusivity and empowerment. We are more geared towards creative entrepreneurs ,however we have full belief that our templates are epic enough for anyone.
  • What platform are these templates for?
    Our templates are built on Wix Studio — the worlds leading drag and drop website builder that eliminates the need for coding skills. It's extremely intuitive, making it an ideal platform for beginners, yet robust enough to support creative design exploration with ease. A Wix Studio subscription is required to use our templates, which includes hosting for both your site and blog, use of the software to customize and manage your site, and tech support along the way. Please note that our templates are not compatible with any other platform.
  • What is a Volume?
    It's our bouji way of saying "what you are buying is more than just a website template". Our Ooh Nice Volumes includes the website template, online course and access to our design resources.
  • Is there an annual hosting fee?
    Yes there is. You have the choice of a monthly or annual premium plan subscription. This subscription fee includes website hosting, SSL Certificate and 24/7 customer support with the Wix expert team. There are various plans available, however for the type of site available with Ooh Nice, all sites are compatible with the most cost effective plan of $19/month. Please note, Wix does have the option of a free plan - however you are not able to connect your custom domain to this plan. So we don't recommend this as an option as it does not look professional.
  • What about SEO?
    We have a whole section in our online course teaching you how to get your SEO underway. Including optimizing each page and indexing your site with Google.
  • Once I purchase my Volume - how do I access it?
    Once you purchase your Volume you will instantly receive an email from Ooh Nice to the email address provided at check-out. Within this email is a download button for a digital PDF that gives you access to accept ownership of the website template you have chosen and also access to our Online Course. If you already have a Wix account, upon clicking the transfer link below you will be prompted to sign in to receive access to your website template and add it to your account. If you are new to Wix and don’t have an account, upon clicking the transfer link you will be prompted to set up an account (this is free to do) to receive access to your website template.
  • How will I know how to use my template?
    The biggest reason why website templates get such a bad rap, is because there is no guides on how to use them properly. That is why we invented our 'website in a weekend' course. This online course takes you step by step on how to use these website templates and most importantly provides you the design wisdom and resources you need to know to keep the template looking fire, with your content in it.
  • Who is here to help me if I need support?
    Our Online Course has been designed to support you step-by-step through the process of using your template - giving you the confidence to control and customize your content. Ideally this should mitigate the need for additional support however we get that websites can get weird. So, if you need technical support, look no further than: https://support.wix.com/en/ Wix support is incredible - you have the option to explore their support articles or use the chat bot or phone call option. Don't be afraid to reach out, they are always happy to help! However, for support more specific to Ooh, Nice you can always send us an email at hi@ooh-nice.com
  • What if I want to take longer than a weekend to create my website?
    Our online course is completely self-guided so you are not forced to do it all in a weekend. However we know that sometimes deadlines are important to getting things done - so we have included a schedule for those wanting to get it done!
  • What if I want to add in new pages or sections to my website?
    You are most welcome to do this, and included in our online course is a guide on exactly how to achieve this. Meaning that you are never restricted with your Ooh Nice site and it has the ability to grow with you. However all of our templates have been designed with every detail in mind, so you will most likely find you won't need to do this.
  • What if I click the wrong button and ruin everything?
    Lucky for you, there is no one click that will ruin everything. However if you do find you have found yourself lost with edits that you want to revert you can simply select from your site history panel and restore the version of your site you were happy with.
  • Can I customize the template with my branding?
    Yes of course! In our online course we show you how to input your brand fonts & colours plus we also provide you exclusive access to our resources data base where you can access a whole range of our pre-designed font & colour palettes to apply to your site in one easy click. When we tell you we have thought of everything to make it easy on you...we mean it! But you are also welcome to keep the colour and fonts exactly as they are in the template as all fonts are open-source and free for you to use. One less thing for you to do!
  • What if I want to make custom layout changes?
    Go for it. Keep in mind the core purpose of Ooh Nice is to provide you with an efficient and aesthetic solution for getting your business online fast. We have worked really hard so that you don't have to. Our templates are designed with great attention to detail so that you should not be left wanting more. However, if you want to get creative and go rogue with our template as your base - you are most welcome to do so. Here is a great place to start learning more about the endless possibilities with Wix Studio.
  • What if I want a fully custom website?
    We recommend you speak to our creators - www.lumodesignstudio.com
  • Why are there only four website template options?
    Because we know you are all ready overstimulated with the paradox of choice in your daily life...and we don't want to add to that. I'm sure your instant thoughts is that you would prefer to scroll through 100's of template options and choose the very, very best. However we know that is not how it goes...otherwise you would not be here and rather you would be looking at free template sites. When given too much choice it is easy to get overwhelmed. It is also very apparent that the more templates that get churned out by companies, the lower the quality gets. By only ever having four templates available at any given time, we are guaranteeing to you: 1. We are making the best quality templates that are lovingly designed to pain staking detail 2. Our website templates work flawlessly across all screen sizes 3. Whichever you choose will be amazing, because it is designed with you in mind
  • Why do you do drops?
    It is our way of keeping things fresh, moving and exclusive. Each drop is inspired by emerging digital trends or innovations so that we are always out in front. Because we only ever release 20 copies of each Volume, we do sell out quickly. Rather than just replenishing our stock with the same website template design, we keep inspired by retiring sold out Volumes and bringing something new to our audience.
  • When is your next drop?
    Follow us on socials to find out. We give you plenty of heads up once we have a drop date ready.
  • What if I don't have brand photography?
    We run you through options for where, why and how to source incredible photography to suit any brand. With both free and paid recommendations available. Plus all imagery we use in your template is free for you to keep, so at least you have a starting point. Because photography makes such a big impact on the quality of a website that we put a lot of emphasis on helping you with this. So rest assured, we have you covered.
  • Can I connect my domain?
    Yes, once you upgrade your hosting plan. We run through this step in our tutorial. If you don't have a domain already - we also run you through how you can secure this and connect it.
  • Why should I choose Ooh Nice over another template seller?
    Not only are we the only company that includes a detailed online course to compliment your template, but we also are the only ones who limit the copies of our templates. We don't think everyone on the internet should look the same and by only releasing 20 copies of each site we ensure you have a head start in standing out. Our templates are lovingly designed to pain staking detail, meaning that we have done all the hard work so you don't have to.
  • Why do you limit the editions of each template?
    Because we don't want everyone on the internet looking the same. We want you to enjoy the advantage of standing out from the crowd. By only ever releasing 20 of each, we keep our templates fresh and inspired.
  • The template I want has sold out - where can I buy it?
    Sorry, but you snooze you lose. We only release 20 editions of each template to maintain their exclusivity. Once they are sold out, that is it. Follow us on socials to be first in the loop with our next drop.
  • Do these templates work on other platforms than Wix?
    Nope - sorry! In our eyes, Wix is the best in the business and that is why we keep all our proverbial eggs in its basket. Some key benefits of Wix: Wix is compliant and certified with the highest international privacy and security regulations Wix is extremely user-friendly and intuitive to use Wix provides access to an entire marketplace of certified apps and integrations for your business needs Advanced SEO capabilities and tools
  • Do you do refunds
    No sorry, because of the nature of this digital product we do not do refunds. However, we are not monsters, so you can always email hi@ooh-nice.com to speak to a human about your situation and plead your case.
  • What is the license agreement with Ooh Nice website templates?
    You are not permitted to share any Ooh, Nice products that you have purchased with any other third party or attempt to copy or re-distribute the product and/or design elements in any way. Each product license is for one use of the product, which is licensed directly to you for your singular personal or business use. You are not permitted to use the Company’s product on multiple websites if you have multiple businesses or personal uses, as each purchase is for a singular license to utilize the product. Any violation of this clause shall result in an immediate termination of your license to use the product and a fee equal to the cost of an approximate estimate of additional license(s) violated without authorization in addition to any attorney’s fees or other fees applicable, not as penalty, but as liquidated damages for this infringement of the Company’s intellectual property and violation of this Agreement.
  • How do I invite collaborators to my website?
    If you have reached out to us for support we will most likely ask you to grant us permission to collaborate on your website. This is a super quick and secure way to let us jump in and help you with what you may need. This same process applies for granting access to your team members and other relevant collaborators your website might require as part of your business. Watch this super quick video to show you how to do this.
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